Returns accepted on full price items
Returns on full price items (no discount codes used) are accepted strictly within 15 days of receiving your non-embroidered product. Once your return has be initiated following this link, you have seven days to send back your product.

All embroidered items are final sale.

Items purchased using discount code
Store credit or exchanges can be made on orders using a discount code strictly within 15 days of receiving your non-embroidered product. Once your store credit/exchange has be initiated following this link, you have seven days to send back your product.

All embroidered items are final sale.

To start your store credit, exchange or return:

Please follow this link to initiate a return:

https://prettyruggedshop.com/a/returns

Return shipping is at the cost of the consumer.

RMA number MUST BE INCLUDED in package to be considered. All packaging must be returned with items (duffels, tags). The returned product must not have any odors (e.g. smoke smells) or have been worn.

This policy is for direct to consumer customers only.

Final Sale items - any item marked "Final Sale" is non-returnable. If you order an outerwear item that is final sale and need a different size, please email us at info@prettyruggedgear.com. You may exchange for size, but not return.