Orders ship within one to three business days.

Click on the Pretty Points icon on the lower lefthand corner of your screen. Add your email address to sign in.

You will be sent an email to complete your sign-up (no password needed!). You may need to check your junk mail.

Click the link in the email to complete your sign up!

Click on the Pretty Points icon at the bottom left of the site and login.

Once you are logged in, scroll down in the pop up and it will show your unique link that you can send to family and friends for $50 off their first order over $200 or more!

Once they place their order, you will be sent $50 off your next order of $200 or more.

Once you have signed up, Pretty Points are automatically added to your account when you shop.

For every dollar you spend, you earn 3 points.

During Double Pretty Points, you earn 6 points.

1000 points = $50 off your order of $150
2000 points = $100 off your order of $200
3000 points = $150 off off your order of $250

You can only redeem a maximum of $150 off your order at a time.

Point redemption cannot be combined with other offers or discount codes.

Yes, Pretty Points expire after one year.

When you are logged into your Pretty Points account, through the icon in the lower left corner, select 'Ways to Redeem'.

If you have enough Pretty Points to redeem you will be able to select the amount and a unique discount code will show up.

Select 'Apply Code' and it will be applied to your order. No other discount codes can be applied with point redemption.

Check out this page on our website for more details on Pretty Points, if you still have questions please email info@prettyruggedgear.com and put 'Pretty Points' in the subject line.

Share your photos via social media, following these requirements: 

• Follow @prettyruggedshop
• Tag @prettyruggedshop
• Use the hashtag #iamprettyrugged
  

For each day you share a post or story showing how you use your Pretty Rugged products, you’ll receive a $25 credit. You can earn $25/day and a max of $100 credit through the duration of the campaign.

Starting on February 7, 2023.

Credit is issued in the form of Pretty Points - this allows you to easily accumulate points and redeem them for money off your order when you’re ready.

For directions on how to redeem your points, please see the Pretty Points section of the FAQ.

We’re looking for YOUR photos and how you use and love your Pretty Rugged products. It  could be snuggling on the couch with your dog and TS Luxe Blanket or wearing your TS Luxe Cardigan to dinner.

By sharing your photo, you are giving Pretty Rugged the right to share the photo on its social media and website. Photos will not be used in advertising materials.

Click on the Pretty Points icon at the bottom left of the site and login (if no login option is available, you are already logged in).

Once you are logged in, scroll down in the pop up and it will show your unique link that you can send to family and friends for $50 off their first order!

Once they place their order, you will receive a code for $50 off your next order.

Returns accepted on full price items
Returns on full price items (no discount codes used) are accepted strictly within 15 days of receiving your non-embroidered product. Once your return has be initiated following this link, you have seven days to send back your product.

All embroidered items are final sale.

Items purchased using discount code
Store credit or exchanges can be made on orders using a discount code strictly within 15 days of receiving your non-embroidered product. Once your store credit/exchange has be initiated following this link, you have seven days to send back your product.All embroidered items are final sale.

All embroidered items are final sale.

Please follow this link to initiate a return:

https://prettyruggedshop.com/a/returns

Return shipping is at the cost of the consumer.

RMA number MUST BE INCLUDED in package to be considered. All packaging must be returned with items (duffels, tags). The returned product must not have any odors (e.g. smoke smells) or have been worn.

This policy is for direct to consumer customers only.

Final Sale items - any item marked "Final Sale" is non-returnable. If you order an outerwear item that is final sale and need a different size, please email us at info@prettyruggedgear.com. You may exchange for size, but not return.

We don't run sales often, but when we do a discount code will work on most products. Any products excluded from discount codes are clearly marked.

Non-embroidered items are fulfilled in 5 to 7 business days.

Embroidered orders are currently being fulfilled in 7 to 10 business days.

All orders are shipped UPS Ground, unless otherwise selected.

Orders with expedited shipping will leave our warehouse in 1 to 2 business days.

No. Please do not put a PO Box in as your shipping address, it will delay your order.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Remove cowl neck from shawl before washing.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

Spot clean.

Spot clean only.

Spot clean or dry clean.

Spot clean only.

Spot clean and only machine wash when truly dirty and requires it.

To machine wash - wash on delicate ALONE. Tumble dry on low (or air dry setting) with no dryer balls. No iron or bleach. Dry clean if you'd prefer.

The Original Blanket and TS Luxe Blanket is an ample ­50” x 70” (about 4’ x 6’).

We like sharing – and these blankets were made for it! 

You can easily drape one over your lap and the lap of someone you like (hopefully), with plenty of room to keep warm and snuggly!

- The Baby Blanket is 28” x 32” (2+’ x almost 3’), perfect size as a blanket or a mat for baby.

- The Lap Blanket is 33” x 40” (almost 3’ x 3+’), perfect size as a blanket or a mat for your pet or small child.

- The Long Lap Blanket is 33" by 56", perfect for over your own legs or across two laps.

Wipe with damp cloth. Problem solved!

Blot the liquid with paper towels until most of it is absorbed; then lay out flat and allow it to air dry.

The sleeves are bracelet length, hitting most people around their wrists. 

These products do not have buttons, but they have eye hook closures that work no matter the side you’re wearing the product.

Yes! Visit our ‘Make It Personal’ page for inspiration, but you can embroider most of our outerwear. If available, the option is available for selecting.

Absolutely! Click here for more information or call our toll-free number 1-833-778-4433

We need to make room for new products! So, we discount select products to help make room for new!

No, everything purchased in the Winter Warehouse Sale is final sale.

We do allow for size exchanges with the outerware. Please email info@prettyruggedgear.com for support with this.

No, no other discount codes or Pretty Points can be used along with the Winter Warehouse Sale discount code.